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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Megan Ragias

Megan Ragias

March 23, 2026

5  out of  5
rating by Megan Ragias
"Such a friendly and helpful agency. Morgan was the most helpful agent I’ve ever talked with! I had issues that were resolved with no problems so quickly. Thank you State Farm for being an understanding caring company!"
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Blanca Diaz

March 19, 2026

5  out of  5
rating by Blanca Diaz
"Erica me ayudó y respondió todas mis preguntas muy agradecida por su ayuda!)"
We responded:
"¡Gracias, Blanca! Me alegra saber que Erica pudo ayudarte y responder a todas tus preguntas. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
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Kevin Villaseñor

March 19, 2026

5  out of  5
rating by Kevin Villaseñor
"Erica es muy especial y amable"
We responded:
"¡Gracias, Kevin! Me alegra saber que Erica te brindó un servicio tan especial y amable. Estamos comprometidos a ofrecer siempre la mejor atención. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Joseph Rowland

March 18, 2026

5  out of  5
rating by Joseph Rowland
"Ask for Justin, very nice, no pressure, and felt very informed when leaving. The best insurance experience I’ve had in Colorado Springs!I Also spoke with James and Marcus they were very professional. I Feel good about working with this office!"
We responded:
"Thank you, Joseph! I'm happy to hear about your positive experience with Justin, James, and Marcus. It's great to know you felt informed and comfortable. We appreciate your trust and look forward to continuing to serve you. If you need anything else, just let us know!"
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Fanette Grivet

March 17, 2026

5  out of  5
rating by Fanette Grivet
"Today I called with James Gordon III, he was so kind and explained everything to me so well. He was very helpful and made this process super easy !"
We responded:
"Thank you, Fanette! I'm happy to hear that James provided such helpful and clear explanations, making the process easy for you. We appreciate your feedback and are here for any future needs you might have. Let us know if there's anything else we can assist with!"
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Joshua Ayala

March 17, 2026

5  out of  5
rating by Joshua Ayala
"James Gordon helped my family get home insurance on our townhome as we are in the middle of a hectic moving season. He was attentive and informative making the process quick and headache free. As a new home buyer he went above and beyond to assist with information about the area and external services that we may need living in Colorado. His level of care will earn your business."
We responded:
"Thank you, Joshua, for sharing your experience! I'm delighted to hear that James provided such attentive and informative service during your move. It's wonderful to know he could assist with both your insurance needs and valuable local information. We appreciate your trust in us and are here for any future assistance you might need. Let us know if there's anything else we can do for you!"
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Ari

March 17, 2026

5  out of  5
rating by Ari
"Taryn was great! She made things understandable and walked me through the process with ease. Highly recommend."
We responded:
"Thank you, Ari! I'm happy to hear that Taryn was able to make everything clear and guide you smoothly through the process. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jacob Otero

March 13, 2026

5  out of  5
rating by Jacob Otero
"James Gordon III and the entire team at this office have been phenomenal to work with. James was an absolute expert on policy knowledge and was able to personally save me a lot on my car premium. I switched over a few months ago and have since then been checked on several times to ensure everything is going smoothly."
We responded:
"Thank you, Jacob, for sharing your experience! I'm happy to hear that James and our team have been so helpful and knowledgeable. It's great to know that you're satisfied with the savings on your premium and the ongoing support. If you ever need anything else, feel free to reach out!"
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Brenda Phelps

March 12, 2026

5  out of  5
rating by Brenda Phelps
"Jordyn was extremely helpful and knowledgeable. He was extremely successful in lowering my costs on 3 policies with a significant discount. I would definitely recommend this agency and agent to anyone. You rock!!"
We responded:
"Thank you for your review, Brenda! I'm happy to hear that Jordyn was able to assist you effectively and help reduce your costs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jeffrey Adams

March 11, 2026

5  out of  5
rating by Jeffrey Adams
"State Farm provides solid insurance and benefits. They are very competitive with the other insurance companies and like most, you get more savings from bundling."
We responded:
"Thank you, Jeffrey! I'm happy to know you're satisfied with the insurance and benefits we offer. We strive to remain competitive and provide value through options like bundling. If you have any questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Jose Valenzuela

Jose Valenzuela

March 11, 2026

4  out of  5
rating by Jose Valenzuela
"Justin was very attentive to what I needed and I'm satisfied with the outcome."
We responded:
"Thank you, Jose! I'm glad to hear that Justin was attentive to your needs and that you're satisfied with the outcome. We always aim to provide excellent service. If you have any further questions or need assistance, feel free to reach out!"
Profile photo of Inge Delius

Inge Delius

March 11, 2026

5  out of  5
rating by Inge Delius
"James was super helpful and I was able to get the insurance I needed. I definitely recommend working with state farm and their agents if you are looking for insurance!"
We responded:
"Thank you, Inge! I'm happy to hear that James was able to assist you in finding the right insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Armineh Davis

Armineh Davis

March 6, 2026

5  out of  5
rating by Armineh Davis
"Justin was so incredibly helpful and patient with me, as this was my first time setting up a policy on my own. I felt I understood the details, I had all the information I needed, and he even updated my quote when I came back with more questions. Never felt like a burden, and I'm grateful for the smooth process in getting coverage. I've been with State Farm in one way or another for years, and felt so taken care of. Thank you Justin!"
We responded:
"Thank you, Armineh, for sharing your experience! I'm happy to hear that Justin provided such helpful and patient service during your first policy setup. It's great to know you felt well-informed and supported throughout the process. We appreciate your continued trust in State Farm and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Julie Strong

Julie Strong

March 5, 2026

5  out of  5
rating by Julie Strong
"Very knowledgeable on State farms insurance plans. He was very easy to talk to and had a great sales presence. Highly recommend..."
We responded:
"Thank you, Julie! I'm happy to hear that you found our team knowledgeable and approachable. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
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jimthetooth123

March 4, 2026

5  out of  5
rating by jimthetooth123
"Chris was very helpful and paid attention to my needs. Great attitude!"
We responded:
"Thank you! I'm happy to hear that Chris provided you with attentive and helpful service. We appreciate your feedback and are committed to maintaining that great attitude in all our interactions. If you need anything else, feel free to reach out!"
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Isaac Leighninger

March 3, 2026

5  out of  5
rating by Isaac Leighninger
"I genuinely don’t dread calls about insurance because of these people. I’ve had so many questions and inquiries that are always met with direct answers, care, and helpful advice. I just spoke with Janine today about policy changes and it was so incredibly fast. I have only had good experiences with her and the other members of the team. That’s all. I hope you have a blessed day."
We responded:
"Isaac, thank you for sharing your experience! I'm happy to hear that Janine and the rest of our team have been able to provide you with clear and helpful service. We’re always here to make your insurance experience as smooth as possible. Have a wonderful day!"
Profile photo of Bryan Grotz

Bryan Grotz

March 3, 2026

5  out of  5
rating by Bryan Grotz
"James Gordon is very helpful and personable. He's been good to work with and replies promptly."
We responded:
"Thank you, Bryan! I'm happy to hear that James has been helpful and personable in assisting you. Our team is committed to providing prompt and friendly service. If you need anything else, feel free to reach out!"
Profile photo of Sarah Ellis

Sarah Ellis

March 3, 2026

5  out of  5
rating by Sarah Ellis
"James just did my annual homeowner and auto review. He made some great suggestions and updates that I needed!"
We responded:
"Thank you, Sarah! I'm happy to hear that Dustin was able to assist you in switching your insurance smoothly while helping you save money. It's wonderful to have him as part of our team. If you have any further questions or need assistance, feel free to reach out anytime!"
Profile photo of Nicolas Johnson

Nicolas Johnson

February 27, 2026

5  out of  5
rating by Nicolas Johnson
"Janine was a great help with all my questions!"
We responded:
"Nicolas, thank you for your feedback! I'm happy to hear that Janine was able to assist you with your questions. Our team is always here to help. Let us know if there's anything else you need!"
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Dylan Kruger

February 27, 2026

5  out of  5
rating by Dylan Kruger
"Taryn was great to work with! She was very quick to respond and answered all questions I had with ease. She helped me save money coming from a competitor. Highly recommend working with her within the office."
We responded:
"Thank you, Dylan! I'm happy to hear that Taryn provided you with such excellent service and helped you save money. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Desiree Getz

Desiree Getz

February 26, 2026

5  out of  5
rating by Desiree Getz
"I’ve had a great experience with State Farm. Their team has always been professional, responsive, and genuinely helpful whenever I’ve had questions about my policy. They take the time to explain coverage clearly and make sure I understand my options without feeling pressured. What I appreciate most is how easy they make everything — from billing to policy updates. Customer service feels personal instead of transactional, which really matters. It gives me peace of mind knowing I’m covered by a company that actually cares about its clients. Highly recommend!"
We responded:
"Thank you, Desiree! I'm happy to hear that you've had such a positive experience with our team. We strive to provide professional and responsive service, and it's great to know that our efforts to explain coverage and make processes easy are appreciated. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Burt Russ

Burt Russ

February 26, 2026

5  out of  5
rating by Burt Russ
"Meghan was very helpful and keep my insurance rates the same after switching over a different car thanks"
We responded:
"Burt, thank you for your feedback! I'm happy to hear that Meghan was able to assist you with your switch while maintaining your rates. We appreciate your trust in our office. If there's anything else you need, feel free to reach out!"
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Debby

February 26, 2026

1  out of  5
rating by Debby
"Worst claims process of my life. It's been weeks now and still no response. Hopefully this gets someone's attention..."
We responded:
"Hi Debby— I have reviewed all of our active claims in my office and cannot find your profile. Our office strives to provide excellent customer service as an advocate with your claim. Do you have the right office? Please feel free to email me directly at matt@fitzpatricksf.com"
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Robin Hinz

February 25, 2026

5  out of  5
rating by Robin Hinz
"Megan was very helpful in helping me update information for my account (I'm not very tech savvy 🤦‍♀️)"
We responded:
"Robin, thank you for sharing your experience! I'm glad Meghan could assist you with updating your account information. If you need any more help or have questions, feel free to reach out. We’re here to help!"
Profile photo of Audrey Yeets

Audrey Yeets

February 25, 2026

5  out of  5
rating by Audrey Yeets
"Erica has been great handling my claim!"
We responded:
"Thank you, Audrey! I'm happy to hear that Erica provided great assistance with your claim. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"