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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of R J

R J

January 7, 2025

5  out of  5
rating by R J
"Personalized and professional service all the way around! Matt was able to cut my homeowners policy in half and provide even better coverage! If you are looking for new agent, look no further!"
We responded:
"Thank you, R J, for your fantastic feedback! I'm delighted that you found our service both personalized and professional. It's wonderful to know that we could help reduce your policy costs while enhancing your coverage. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help!"
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Randall Whitten

December 30, 2024

5  out of  5
rating by Randall Whitten
"The person I talked to was named Monique. She had a great personal touch to what I was trying to work through. It's hard to find insurance people who seem to have your best interest at heart. I was trying to compare insurance with other places and I just really appreciated her approach with me."
We responded:
"Thank you, Randall, for the amazing review! Our team works hard to provide a great insurance experience in Colorado Springs and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Lashanda Mcdaniel

December 28, 2024

5  out of  5
rating by Lashanda Mcdaniel
"James was very helpful and was very attentive about my needs. Awesome job."
We responded:
"Thank you, Lashanda, for sharing your experience! I'm happy to hear that James was attentive and helpful in addressing your needs. We appreciate your feedback and are here to assist with any future questions or needs you may have. Have a great day!"
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Annabel Cardenas

December 10, 2024

5  out of  5
rating by Annabel Cardenas
"Janine was amazing and super helpful! She knew everything she was telling me and explained everything thoroughly. They are so lucky to have her on the team :)"
We responded:
"Hey Annabel, Thanks for the awesome review! I'm glad Nadia could help and provide thorough explanations. We're grateful to have her on our team. If you need anything else, feel free to reach out. - Matt Fitzpatrick - State Farm Insurance Agent, Colorado Springs, CO"
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Noah Parker

December 10, 2024

5  out of  5
rating by Noah Parker
"Very streamlined process with Erica out of Fitzpatrick office!"
We responded:
"Noah, thank you for your fantastic review! I'm glad to hear that Erica made the process so streamlined for you. We appreciate your feedback and are always here to help with any future needs!"
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Kristin Dionne

December 9, 2024

5  out of  5
rating by Kristin Dionne
"Erica Villasenor got me set up quickly with my policy on my new car. Thanks Erica!"
We responded:
"Kristin, thank you for sharing your experience! I'm glad Erica was able to assist you quickly with your new car policy. We appreciate your feedback and are here for any future needs you might have. Enjoy your new car!"
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Robert Borboa

December 7, 2024

5  out of  5
rating by Robert Borboa
"Dustin Marshall, and Erica were great. Theyhelpful and explained everything to us. Will definitely recommend them"
We responded:
"Robert, thank you for your wonderful review! I'm glad Dustin was able to assist you and provide clear explanations. We appreciate your recommendation and are always here for any future needs!"
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Zoe Monroe

December 6, 2024

5  out of  5
rating by Zoe Monroe
"I love my State Farm agents!! I recently encountered an issue and Erica was very quick to be of assistance. Her sincere demeanor and willingness to go above and beyond was noted. I am thankful to have an insurance team as great as this one"
We responded:
"Zoe, thank you so much for your wonderful review! I'm glad Erica could assist you promptly and with such dedication. We truly appreciate your kind words and are grateful to have you as part of our State Farm family. If you ever need anything else, don't hesitate to reach out!"
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Venessa Morales

December 6, 2024

5  out of  5
rating by Venessa Morales
"Erica is always so friendly and helpful."
We responded:
"Thank you, Venessa! We're happy to know that Erica's friendliness and helpfulness made a positive impact on your experience. We appreciate your feedback and look forward to assisting you with any future needs!"
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INES ANDINO

December 6, 2024

5  out of  5
rating by INES ANDINO
"Thank you to Dustin for being so attentive and responsive the last month with my car insurance needs! It is nice to have a local insurance company that you can just call or email when you have questions or need anything! Matt runs a great team and is also always available to step in when needed!"
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Mindi Kruger

December 5, 2024

5  out of  5
rating by Mindi Kruger
"As a new client, I’m so pleased with Dustin’s kindness, efficiency, attention to detail, and ability to explain different parts of coverage so I easily understand! I would highly recommend this agency!"
We responded:
"Mindi, thank you for your wonderful feedback! I'm glad to hear that Dustin's kindness, efficiency, and attention to detail made your experience a positive one. It's great that he was able to explain the coverage clearly. We appreciate your recommendation and are here for any future needs or questions you might have!"
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Aadel Ragaban

December 5, 2024

5  out of  5
rating by Aadel Ragaban
"Just moved to Colorado and had to change my insurance and then make a couple of updates for my apartment. Janine and Mitchell were both great and helpful in getting me setup."
We responded:
"Aadel, welcome to Colorado! I'm glad Janine and Mitchell could assist you with your insurance needs and updates for your apartment. We appreciate your kind words and are grateful to have them on our team. If you need any further assistance, don't hesitate to reach out. Enjoy your new home!"
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Krystie Coscarelli

December 5, 2024

5  out of  5
rating by Krystie Coscarelli
"We love working with this office for our insurance needs! Dustin is awesome!"
We responded:
"Krystie, thank you for your wonderful review! We're so happy to hear that you enjoy working with our office for your insurance needs. Dustin is indeed a fantastic part of our team, and we're grateful for your recognition of his efforts. If you ever need anything else, we're here to help!"
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vincent garcia

December 5, 2024

5  out of  5
rating by vincent garcia
"I'm glad Dustin reached out to me. I got better coverage I had before and I'm saving approx $200/month."
We responded:
"Vincent, I'm really glad Dustin was able to assist you! It's wonderful to know you're now enjoying better coverage and saving money. If you ever have any questions or need further assistance, our office is here to help. Thanks for sharing your positive experience!"
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Christopher Burdette

December 5, 2024

5  out of  5
rating by Christopher Burdette
"Dustin has been extremely professional and polite. Thank you for taking such great care of us and our family. I feel more comfortable with my insurance than I have in a long time. Keep up the great work. These agents are spectacular!"
We responded:
"Christopher, thank you for your wonderful review! I'm glad to hear that Dustin has been professional and polite in assisting you and your family. It's great to know you feel more comfortable with your insurance now. We truly appreciate your kind words and will continue to strive for excellence. If you ever need anything, our office is here to help!"
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Jo Nita

December 5, 2024

5  out of  5
rating by Jo Nita
"This review is for Meghan. I would like to express my gratitude for the exceptional services you provided. Thank you for guiding me through all my inquiries. Your efficiency was impressive! Thank you for representing State Farm."
We responded:
"Jo, thank you for your kind words! I'm glad to hear that Meghan provided exceptional service and efficiently guided you through your inquiries. We appreciate your recognition and are grateful to have her on our team. If you have any further questions or need assistance in the future, our office is always here to help!"
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Silvia Vanegas

December 4, 2024

5  out of  5
rating by Silvia Vanegas
"Justin was awesome at making this a smooth and easy transition to our new insurance. He is professional, courteous, answered all our questions and returns messages on a timely manner. It was great working with him."
We responded:
"Silvia, thank you for sharing your positive experience! I'm glad Justin could make your transition to new insurance smooth and easy. His professionalism and timely responses are truly valued here. It's wonderful to know you enjoyed working with him. If you have any future questions or need assistance, our office is always here to help!"
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Jonathan Ly

December 4, 2024

5  out of  5
rating by Jonathan Ly
"Erica was amazing to work with! Got me settled with moving to a new apartment and purchasing a new vehicle in the same call!"
We responded:
"Hi Jonathan, Erica is indeed fantastic! I'm glad she could assist you. We appreciate your feedback and look forward to helping you with any future needs!"
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Aaap

December 4, 2024

5  out of  5
rating by Aaap
"Erica was extremely patient and wonderful to work with. We went line by line. Very knowledgeable and easy going. Very good experience yesterday."
We responded:
"Erica is indeed a fantastic part of our team, and I'm glad she could assist you so thoroughly! It's wonderful to know that you had a positive experience working with her. If you have any more questions or need further assistance, we're here to help. Thank you for your kind words!"
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Nikki Parker

November 28, 2024

5  out of  5
rating by Nikki Parker
"Every person I deal with at this office is so professional and so kind. Today Meghan helped me update my account and she was truly amazing! Highly recommend!!"
We responded:
"Nikki, thank you so much for your kind words and glowing review of Justin and our State Farm office. We are thrilled to hear that you had such a positive experience and that Justin was able to meet and exceed your expectations."
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J Shiflett

November 27, 2024

5  out of  5
rating by J Shiflett
"Meghan has provided excellent services in setting up my auto payments thru my CC. She has provided proficient, courteous, and professional services. Thank you!"
We responded:
"J, thank you for your kind words! We're glad to hear that Meghan was able to assist you with setting up your payments through your credit card. Her professionalism and courteous service are qualities we value highly in our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!"
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Fred Gross

November 26, 2024

5  out of  5
rating by Fred Gross
"Had a question about one of my policies today & Megan provided my answer very quickly! Great service!"
We responded:
"Fred, thank you for your wonderful review! I'm happy Megan was able to assist you promptly with your policy question. We're grateful for your feedback and always strive to provide excellent service. If you have any more questions or need further assistance, our office is here to help!"
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JAMES COWAN

November 25, 2024

5  out of  5
rating by JAMES COWAN
"Had to get insurance for the first time in my life on my own and lemme just tell ya move aside Jake from Statefarm, it’s all about Justin from Statefarm. He was super helpful, reliable, had a calming and professional demeanor. 13/10 recommend him and his services."
We responded:
"James, thank you so much for sharing your experience! I'm really happy to hear that Justin was able to assist you so effectively. It's great to know he made your first-time insurance process smooth and stress-free. We're grateful to have him on our team. If you ever need anything else, don't hesitate to reach out!"
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Alice Bayoh

November 23, 2024

5  out of  5
rating by Alice Bayoh
"Mr. Fitzpatrick was very professional and very knowledgeable about helping me save money and get me onboard with State Farm. His customer service is remarkable and he’s very patient and helpful in getting me right policy. Thank you so much."
We responded:
"Alice, thank you for your wonderful review! I'm glad we could assist you in finding the right policy and help you save money. Your kind words about my professionalism and customer service mean a lot. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thanks again!"
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Julie A Bayless

November 22, 2024

5  out of  5
rating by Julie A Bayless
"Erica Villasenor was a huge help!! Very friendly and took care of my needs in very little time. She is great!!!"
We responded:
"Julie, thank you for your wonderful review! I'm glad Erica was able to assist you so efficiently. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out."